Refund and Cancellation Policy

Our Commitment

We prioritize our clients and are committed to delivering high-quality research and support services with professionalism, transparency, and regulatory compliance.

Client Satisfaction

Clients who are dissatisfied due to genuine and unforeseen circumstances may contact our support team for resolution.

Refund and Cancellation Terms

1. Refunds and cancellations are provided on a pro-rata basis, subject to SEBI regulations, internal policies, and the nature and duration of the subscribed service.
2. Research services do not guarantee profits or returns. Refunds are not linked to market performance or investment outcomes.
3. Upon cancellation, refunds are calculated based on the unused portion of the service after adjusting for services already availed.
4. Approved refunds are processed within 15 to 21 working days after verification by the Compliance Team.

Client Responsibilities

• Review all service-related information carefully before purchase.
• Read and accept the Terms and Conditions, Privacy Policy, and Refund Policy before making payment.
• Understand that losses from research-based decisions cannot be claimed.

Key Policy Points

• No guaranteed returns: Investments are subject to market risk.
• No liability for losses: Losses cannot be claimed based on recommendations or model portfolios.
• Pro-rata refunds: Applicable only for unused service periods.
• Transparency: Payment terms are clearly disclosed on the official website and receipts.

Contact for Support

If you need assistance or wish to request a refund:

• Email: info@chanakyainvestment.com
• Phone: +91 97187 74422

Our support team will assist you and work towards a fair resolution.

Additional Information

For detailed information on investor rights, responsibilities, and service timelines, please review the Investor Charter, MITC, and Complaint Table on the official website .