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Grievance Redressal Policy


Last Update Date: 13-Oct-2025 05:54 PM

🌟 Grievance Redressal & Escalation Matrix

πŸ“Œ SEBI Registration Details

(a) Registered Entity Name: AJAY JAJAM PROPRIETOR OF CHANAKYA INVESTMENT

(b) Trade Name / Website: www.chanakyainvestment.com

(c) Type of Registration: Research Analyst

(d) SEBI RA Registration Number: INH000023418

(e) BSE RA Enlistment Number: 6742

(f) Official SEBI Research Analyst List: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14 

(g) Official BSE Registered RA Directory: https://www.bseindia.com/IARA/RegisteredRA.aspx 

(h) Registration Date: Sep 24, 2025

🏒 Registered / Correspondence Address

R-3/106 First Floor, M3M, Urbana, Sector 67, Gurgaon, Haryana India, GURUGRAM, HARYANA, 122101

πŸ“ž Customer Support & Primary Contact

Customer Support Head / CEO: AJAY JAJAM

☎️ Phone: +91 97187 74422

πŸ“§ Email: info@chanakyainvestment.com

πŸ“ Important Note on Grievance Redressal

If you are dissatisfied with any aspect of our services, please raise your concern through the following channel:

πŸ“§ Email: info@chanakyainvestment.com

☎️ Phone: +91 97187 74422

πŸ” Escalation Process

If your issue remains unresolved after 7 working days, or if the response is unsatisfactory, you may escalate the matter directly to SEBI via the following platforms:

πŸ”— SEBI Grievance Platforms

(i) SEBI SCORES Portal: https://scores.sebi.gov.in/

(ii) SEBI SMART ODR Platform: https://smartodr.in/

(iii) SEBI Toll-Free Numbers: 1800 22 7575 / 1800 266 7575

(iv) SEBI Regional Offices Contact List: https://www.sebi.gov.in/contact-us.html

πŸ“± SEBI SCORES Mobile Apps

(i) iOS (Apple): https://apps.apple.com/us/app/sebiscores/id6478849917 

(ii) Android (Google Play): https://play.google.com/store/apps/details?id=com.sebi 

πŸŽ“ Investor Education & Awareness Tools

SEBI Investor Website: Comprehensive source of investor rights, guidelines, and market tools
πŸ”— https://investor.sebi.gov.in/

πŸ“± SEBI Saarthi App (Investor Education)

(i) Android: https://play.google.com/store/apps/details?id=com.sebi.invapp

(ii) iOS: https://apps.apple.com/in/app/saa%E2%82%B9thi/id1589426387

🚨 Investor Protection Guidelines:

⚠️ To Avoid Unauthorised & Fraudulent Services:

πŸ’³ Important Notice on Fee Payments

(a) All fee payments for research services must be made only through the official website of the SEBI-registered Research Analyst (RA) and via verified and approved payment channels.

⚠️ AJAY JAJAM PROPRIETOR OF CHANAKYA INVESTMENT (SEBI Reg. No.: INH000023418) does not authorize any third-party payment links, UPI IDs, or personal accounts for receiving service fees.

βœ… Accepted Payment Methods:

(a) Payment gateway linked through the official website:
🌐 www.chanakyainvestment.com

(b) Direct transfers to the bank account registered in the name of AJAY JAJAM PROPRIETOR OF CHANAKYA INVESTMENT

(c) Centralized Fee Collection Mechanism (CeFCoM)/@Valid UPI, if applicable

πŸ›‘ Disclaimer:
Payments made through unofficial means (e.g., personal accounts, unverifiable links, or agents claiming to represent the RA) will not be considered valid, and no responsibility or grievance redressal will be entertained for such transactions.

(i) To avoid fraud or impersonation, always verify the payment instructions directly on the official website and retain receipts for all transactions.

(ii) Always insist on payment invoices from the RA’s official email address listed with SEBI.

(iii) Immediately report any suspicious or unauthorised accounts or individuals claiming to represent us.

(iv) Verify our registration using the official SEBI and BSE links below:

(a) SEBI Registered Research Analyst: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14 

(b) BSE Registered Research Analyst: https://www.bseindia.com/IARA/RegisteredRA.aspx 

πŸ“° BSE Investor Alerts & Press Releases

Stay updated on investor alerts and press releases from the Exchange:
(i) BSE Media Releases: https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
(ii) BSE Investor Awareness: https://www.bseindia.com/attention_investors.aspx 

βœ…Cyber Crime Reporting Portal: https://cybercrime.gov.in/ 

βœ…Report online financial fraud at the National Cybercrime Helpline number 1930

βœ… Register Your Financial Fraud complaint: https://cybercrime.gov.in/Webform/Accept.aspx 

βœ…Cyber Crime Help: https://cybercrime.gov.in/Webform/Crime_NodalGrivanceList.aspx 

βœ…Learning Video Gallery: https://cybercrime.gov.in/Webform/video-category.aspx 

πŸ—‚οΈ Investor Charter & Complaint Table

To view our full Client Consent, Investor Charter, MITC, Service Timelines, Complaint Handling Matrix, Fraud Awareness, Refund Policy, and Others, visit and read everything to avoid future conflict of interest:
🌐 www.chanakyainvestment.com

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